As part of the recently released version 11.2 eReader software update, a small amount of our eBook readers experienced problems with the WLAN module. To our knowledge, this affects the models tolino vision 2, tolino vision 4 HD and tolino shine 2 HD. Due to the error feedback of our customers, the update was immediately withdrawn and since then analyzed and corrected in the software. Basically, this problem does not appear to be widespread, so that tolino readers with the corresponding devices do not necessarily have to be affected by this error. If your eReader has no problems, you can of course stay at the new software level until we publish the corrected software.
What can affected customers do?
If you have problems with the WLAN connection on your tolino eBook reader that occurred after the update to the software version 11.2, we recommend to reset your tolino eBook reader. Please make sure that the battery has sufficient capacity (at least 50%) before resetting to factory settings. After resetting, the WLAN module should be functional again on affected devices.
If you experience problems, please contact your bookseller.