14. Warranty


For complete warranty information please see the packaging of your tolino eReader.

Address and hotline of your warrantor

Your warrantor depends on the country where you bought your tolino eReader. If you no longer have your warranty information, you can request it from your warrantor.

Warrantor Germany
Longshine Technologie GmbH
An der Strusbek 9
22926 Ahrensburg
Deutschland
Hotline +49 4102 4922 0

Warrantor Italy
Centro Assistenza Tecnica
Longshine Italia Srl
Casella Postale 56
80034 Marigliano (Na)
Italia
Hotline +39 0811 8856 914
eMail: tolino@longshine.it

Warrantor Netherlands
OBEO Europe B.V.
Boterstraat 25
3111 NA Schiedam
Nederland
Hotline +31 8501 6018 0

Warrantor Netherlands/Belgium and France
UP-Servers/Mokum SPRL
3 Route des Marnières
1380 Lasne
België
Hotline +32 2880 0134

Warrantor Spain
Longshine Iberia S.L.
c/ Industria, 14 - Polígono La Riera
43762 La Riera de Gaià / Tarragona
Espana
Hotline +34 977 6557 57

Water Protection by HZO (device-dependent)

Your tolino eReader (tolino vision 2, tolino vision 3 HD, tolino vision 4 HD or tolino epos) can be safely submerged in fresh water at a depth of up to one meter for up to 30 minutes. Should your eReader accidentally come into contact with other liquids, simply wash it off with tap water and let it dry for 48 hours.