Which video formats can I play with my tolino tab? Your tolino tab recognizes and can play the following formats: H.263, H.264 AVC, MPEG-4 SP.
Which music formats can I play with my tolino tab? Your tolino tab recognizes the following formats when you transfer them to your tolino tab via USB or a microSD card: AAC, AAC+, eAAC+, ELD AAC, AMR-NB, AMR-WB, FLAC, MP3, MIDI, Vorbis, PCM/WAVE.
Which eBook formats can I read with the tolino tab? Your tolino tab recognizes the following formats when you transfer them to your tolino tab via USB or a microSD card: ePub, PDF with or without DRM.
What do I do if my tolino tab can no longer be operated? If the device can no longer be operated and no longer responds to user input, force a reset by pressing the reset button on the underside of the tolino tab. Use e.g. a straightened paper clip to do this.
What do I do if my tolino tab cannot be charged? Please first check if your tolino tab is correctly connected to the charger. If it is not charging, please connect the device to your computer using the included USB cable. This allows you to check whether the charger or the battery is defective.
Why is the storage space on my tolino tab not shown as 16 GB? The total storage space on your tolino tab is 16 GB. Approximately 3.4 GB of this space are taken up by the Android operating system and system applications. Approximately 12.6 GB are available for your own data and applications.
Can I use other Android apps on my tolino tab in addition to the tolino app? As your tolino tab is based on the Android operating system, you can download additional apps to your tolino tab from Google Play. Tap “Apps, Internet and more…” in the main menu to go to the home screen of your tolino tab. You can open the Google Play Store from there. A Google account is required to access additional apps.
Can I also use my tolino tab if I don’t yet have a customer account with a tolino partner? To try out your tolino tab you can use it in demo mode. However, some functionalities are then unavailable. To experience the whole world of digital reading, seeing and hearing we recommend that you register.
Can I use multiple customer accounts? You can log out of your registered user account and log in with another user account instead, but all the content belonging to the user account you have logged out from will be deleted from your device. Content stored in the Cloud can later be restored to your tolino tab.
I have already bought eBooks from one of the tolino partners. How can I load them onto my tolino tab? As soon as you have registered your tolino tab with the customer account of your partner shop, any reading content you have bought there is automatically synchronized and loaded onto your tolino tab.
