Apple Pencil support in the tolino app The iOS app now supports Apple Pencil. What can I use it for? Apple Pencil lets you highlight text, underline sentences or write notes directly in your book in the tolino iOS app. You can use the tolino app’s mark-up feature and work directly with the Apple Pencil in your eBook while reading it on your iPad. What are the technical requirements to use the Apple Pencil to mark up text? You need iOS version 15 or higher on your iPad to use Apple Pencil in the tolino app. The 1st generation Apple Pencil is supported by 6th to 10th generation iPads. The 2nd generation Apple Pencil is supported by the iPad Air (4th and 5th generation), the iPad Pro 12.9 (3rd to 6th generation), the iPad Pro 11-inch (1st to 4th generation) and the iPad mini (6th generation). The Apple Pencil cannot be used in the tolino app on iPhones. We apologize for any inconvenience. How can I use the Apple Pencil to mark up text in the iOS app? To mark up text with the Apple Pencil, simply open the reading menu by tapping the center of the screen. Then tap the pen icon at the bottom right to open the Apple Pencil tool palette. There you can find different pencil types and colors, as well as the eraser. Please note: The mark-ups will no longer be visible if you change the way the eBook looks by adjusting the font, font size, line spacing or other settings. Instead, a new icon will appear on the right side of the eBook: You can restore the mark-ups and the previous settings by clicking on this icon. The mark-up function can be deactivated by tapping the pen icon at the bottom of the reading menu. What does “mark up” mean? “Mark up” means underlining or highlighting text or creating notes in an eBook in the tolino iOS app by using the Apple Pencil on an iPad or by using your finger on an iPhone. Why can’t I mark up all eBooks? Right now, the function is only available in eBooks where you can change the way text, images and other elements are displayed and where you can adjust the font, font size or line spacing to your personal preferences (also known as “reflowable” content). You cannot mark up eBooks where the design and formatting of text, images and other elements is fixed, such as comics, illustrated children’s books or certain books with sophisticated illustrations, images or pictures. Why can’t I see my mark-ups on all tolino devices? Right now, you can only sync mark-ups created with the Apple Pencil between iOS devices that have the tolino iOS app installed. We are working to make synchronization possible in the tolino webreader and tolino eReaders as well. This function will be gradually rolled out in upcoming versions of the software. Where can I view my mark-ups, and where can I delete them? The mark-ups you create with the Apple Pencil will appear in your eBook’s notes directory, along with notes created using the reading menu’s notes feature. To see them, tap on the center of your screen. Then use the icon at the top of the menu to open the notes directory, where you can delete the mark-ups you created using the Trash icon.
Fixed-layout eBooks in the tolino app and in the tolino webreader What is fixed-layout content? In fixed-layout content, the design and formatting of text, images and other elements has been predefined. They do not automatically adjust to fit the size of the screen or the user’s settings. A fixed layout helps maintain the original look of the content. As a result, it is particularly well suited for publications where visual design and the precise positioning of text, images and other elements are very important. It is used for books with sophisticated illustrations, images or pictures, as well as illustrated children’s books, comics and interactive eBooks. Which settings can I change? The zoom function lets you explore images down to the tiniest detail. It also allows you to look at two pages at once, like in a book or brochure where you can view two pages side by side. Are fixed-layout eBooks suitable for all devices? Right now, fixed layout is only supported in the tolino webreader and in the tolino app (Android and iOS). This feature is expected to become available in tolino eReaders soon. Are there any restrictions associated with fixed-layout eBooks? Because the visual design of fixed-layout eBooks is predefined, you cannot change the way text, images and other elements are positioned. As a result, it is not possible to customize the font, font size or other settings. Due to the file size, they may also take somewhat longer to open.
My tolino eReader is no longer recognized by Adobe Digital Editions. What can I do? The tolino vision 6, shine 4 and epos 3 uses MTP (Media Transfer Protocol) for data exchange via USB. This hast he advantage that you can continue to use your tolino ereader while it is connected to the computer. Due to this technology, your eReader will be recognized as an Android device by your computer and therefore will no longer be supported by the Adobe Digital Editions software. The easiest way to transfer purchased eBooks to your tolino eReader is to add them automatically via tolino cloud. When downloading from tolino cloud, Adobe DRM copy protection will not be active and you do not need to enter an Adobe ID to read these eBooks. If you prefer to transfer already purchased eBooks in PDF and ePUB format via USB, you can simply continue to transfer them locally to the tolino via USB cable. Once your tolino eReader is connected to and recognized by your computer via the included USB cable, you can access the tolino eReader from your computer. You now have the option to exchange files between your computer and your tolino eReader. Please always place your eBooks in the “Books” folder on the tolino eReader hard drive.
Who can I contact if I want to exercise my right to disclosure and deletion according to the new General Data Protection Regulation (GDPR) with regard to my tolino bookstore? For comprehensive information about the processing of your data, please contact your tolino bookstore’s customer service department. Because the tolino website is only a portal and does not involve any separate customer relationships, you can only request information from your tolino bookstore. The customer service staff will provide rapid assistance and, where applicable, the contact details of the respective data protection officer.
Which tolino customer data is saved by tolino on the mytolino brand website? We do not offer users the opportunity to register for our website by providing personal data. Accordingly, no customer data is recorded, stored or used on mytolino brand websites. If you have any questions about registering with your tolino bookstore (e.g. regarding your Thalia, Hugendubel or Weltbild customer account), please contact the relevant customer service department.
What data about me is stored by the tolino website? We fundamentally only process personal data about our users insofar as such processing is required for the provision of a functioning website, as well as our content and services. Under normal circumstances, we only process personal data about our users with their consent. An exception is made in cases in which prior consent cannot be given for factual reasons and data processing is permissible under the applicable laws. As the tolino brand website does not include an online shop or customer area, only a very limited amount of data is stored and is largely deleted when the user’s session ends (e.g. so-called session cookies). tolino cookies and tracking on the website: Our website uses the open-source software tool Matomo (formerly PIWIK) to analyze the browsing behavior of our users. We thereby analyze use of our website and try to constantly improve the information we offer. The Matomo software saves a cookie to the user’s computer. The following data is saved when individual pages of our website are accessed: – Two bytes of the IP address of the accessing user system (anonymized IP address) – The website accessed – The website from which the user accesses the requested page (referrer) – The sub-pages accessed from the website visited – The time spent on the website – How often the website is accessed The software only runs on our website servers. The user’s personal data is only saved to the website server. The data is not shared with third parties. The software is set so that the IP address is not fully saved, but so that two bytes of the IP address are hidden (e.g.: 192.168.xxx.xxx). That means it is no longer possible to identify the accessing computer using the shortened IP address. tolino newsletter and data protection: No separate newsletter is sent to customers and users of the tolino bookstores via the mytolino websites. If you have questions about data protection with regard to the newsletter of your tolino bookstore, please contact their customer service department. Registration for the tolino brand website and data protection: We do not offer users the opportunity to register for our website by providing personal data. Accordingly, no customer data is recorded, stored or used on mytolino brand websites. If you have any questions about registering with your tolino bookstore, please contact the local customer service department. Contact forms and e-mail contact: The international tolino brand websites include contact forms, which can be used to contact us electronically. If a user contacts us in this way, then the information entered in the input screen is transmitted to us or the customer service department of the relevant bookstore (a selection is made directly in the contact form) at the customer’s request and automatically deleted following transmission. Depending on what the user enters, the following information is transmitted to tolino media or the relevant bookstore for the purpose of processing the query: – Contact details: first name, last name, e-mail address, (optional telephone number) – Query information and responsibility: tolino bookstore, product allocation, reason for query, description of issue and category (optional image material upload) Consent for data processing by the relevant customer service department is requested during the transmission process, which makes reference to this data protection statement. Alternatively, users may contact us using the e-mail address provided. In such cases, the personal data transmitted by e-mail is saved. The data transmitted to us is only used to process the conversation and is deleted immediately afterwards.
What data about me is recorded when I visit the tolino brand website? Our website uses the open-source software tool Matomo (formerly PIWIK) to analyze the browsing behavior of our users. We thereby analyze use of our website and try to constantly improve the information we offer. The Matomo software saves a cookie to the user’s computer. The following data is saved when individual pages of our website are accessed: – Two bytes of the IP address of the accessing user system (anonymized IP address) – The website accessed – The website from which the user accesses the requested page (referrer) – The sub-pages accessed from the website visited – The time spent on the website – How often the website is accessed The software only runs on our website servers. The user’s personal data is only saved to the website server. The data is not shared with third parties. The software is set so that the IP address is not fully saved, but so that two bytes of the IP address are hidden (e.g.: 192.168.xxx.xxx). That means it is no longer possible to identify the accessing computer using the shortened IP address.
What about privacy and data security with tolino? Privacy Information about the data protection is available under mytolino.com/privacy-policy/ Collection and use of personal data The tolino book retailers use your personal data only for the technical management of their websites and to provide you with the services you request. If you would like more information on data privacy, please visit the website of your tolino book retailer. Customer choice The tolino book retailers may sometimes wish to contact customers to inform them of special offers, new products and services. When you register on these websites or buy products or services, you will be asked to state whether you would like to receive such promotional messages. Freedom of information On written request, the tolino book retailers will inform you what personal data (e.g. name, address) they hold on you. Please contact your tolino book retailer if you would like to request this information.
Our privacy policy uses terms that are used and defined by the legal provisions of the GDPR. We will explain the key terms here, to ensure that you understand them. Personal data Personal data means any information relating to an identified or identifiable natural person (hereinafter ‘data subject’). An identifiable natural person is one that can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data or an online identifier (e.g. IP address or cookies), or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Processing Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. That fundamentally includes every action involving personal data, such as collection, storage, adaptation or alteration, use, transmission, dissemination, erasure or destruction, etc. Responsible entity (controller) The controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. The controller must safeguard such data processing through the use of regularly inspected technical and organizational measures. Pseudonymization Pseudonymization means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person. Contract processor A contract processor is a natural or legal person, public authority, agency or another body that processes personal data on behalf of the controller. Recipient The recipient is a natural or legal person, public authority, agency or another body to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the context of a particular inquiry in accordance with the laws of the European Union or its member states shall not be regarded as recipients. Third party A third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons which, under the direct authority of the controller or processor, is authorized to process personal data. Consent Consent is an expression of the right to self-determination under data protection law. It is the freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. Consent may be revoked at any time.
How do I switch between tracks in my playlist? You can skip a track anytime in your tolino tab’s mini player. In the maxi player, where your playlist is shown, you can instead tap directly on the song you want to hear.
