Archives: FAQ

How can I import books I’ve already purchased or upload my own content onto the tolino eReader? (Side loading)

All ebooks or files in ePub or PDF format for example, can be saved to your tolino eReader to read. An overview of all compatible formats can be found in chapter 2.3. There are two ways to download eBooks to your tolino eReader:

Transfer eBooks using the tolino Cloud

You can easily transfer eBooks in ePUB and PDF format using the tolino webreader. Log in and simply upload your purchased eBooks to the tolino Cloud using the tolino webreader. Next, log in to your tolino eReader as usual and start synchronization with the tolino Cloud using your tolino eReader. Once your tolino eReader has been synchronized (assuming you have an internet connection via WLAN), the eBooks stored in your tolino Cloud will be visible. To download them to your tolino, simply tap on the cover of the eBook you wish to download. Your eBook will then be saved on your tolino eReader and you can get reading!

Transfer eBooks using a cable (sideloading)

You can transfer eBooks you have already purchased in PDF, ePub, TXT, MOBI, CBZ, and CBR formats to your tolino using a cable connection. Connect your tolino eReader to your computer using the included USB-C cable. Once it has been recognized by the computer, you will be able to access your tolino eReader from your computer. You can now transfer files between your computer and your tolino eReader. Always store eBooks in the “Books” folder on the tolino eReader’s hard drive.

We recommend adding purchased eBooks automatically via the tolino Cloud, rather than via USB-C. This is because if you download eBooks from the tolino Cloud, Adobe DRM will not be activated and you won’t need to enter an Adobe account to read these eBooks.

Important note:
While transferring data, do not disconnect your device. Always unselect the tolino eReader disk icon from your computer before disconnecting the cable from your tolino eReader and your computer.

How can I read DRM-protected (Digital Rights Management) eBooks on a tolino eReader?

In order to read eBooks that are available as .acsm files on your tolino eReader, you need to install Adobe Digital Editions (ADE) on your computer. Adobe Digital Editions (ADE) is free software that allows you to easily and conveniently transfer Adobe DRM protected content to your tolino eReader.

Adding books using Adobe Digital Editions:

  • Install Adobe Digital Editions: Download and install ADE on your computer.
  • Login to Adobe: Create or login to your Adobe account.
  • Authorize your computer: Connect your computer to ADE to download books to your eReader.
  • Add books using ADE: Add books to your eReader using ADE.

Step 1 of 4: Install Adobe Digital Editions:

Step 2 of 4: Login to Adobe:

  • If you don’t have an Adobe account, head to www.adobe.com and create a free account. If you already have an Adobe account, skip to step 3.

Step 3 of 4: Authorize your computer

  • To authorize your computer, click on “Help”/”Authorize computer” once you have logged in. Enter your Adobe account (your e-mail address) and your password. Make sure that the “I want to authorize my computer without an ID” checkbox is not selected. Click “Authorize”.

Step 4 of 4: Add books using Adobe Digital Editions

  • Connect your tolino eReader to your computer using a USB-C cable, then tap “Connect” on your tolino eReader. When you have opened the Adobe Digital Editions program, your tolino eReader will be displayed under “Devices” in the menu bar. To authorize your tolino eReader, select “Authorize device” in device settings. Select the book you want and drag it to the tolino eReader’s bookshelf. Now disconnect your tolino eReader from the PC and unplug the USB-C cable from your tolino eReader. The book will now appear in your eReader library. To view books you have added, go to  “My Books” on your tolino eReader. When you select the “Imported” filter, you will see any books added using Adobe Digital Editions.


Note: Your tolino eReader can only be authorized via Adobe Digital Editions. To check whether authorization has been successful, tap  “More” and select “Settings”. Under “Accounts”, you will see your Adobe ID under “Adobe”.

Can I read eBooks from public libraries on my tolino eReader?

Looking to borrow eBooks online? Public libraries across Germany, Austria, Switzerland, etc. give you the opportunity to borrow eBooks from a library. Smaller libraries often join forces to start an eLibrary network. You can borrow eBooks from their website and download them to your tolino eReader.

Easily borrow eBooks from a public library using the integrated web browser on your tolino eReader. The tolino web browser can be found under “More”, then “Beta Features”. Any eBooks you borrow and download are automatically saved on your tolino eReader and are immediately available for you to read. You can also return borrowed eBooks, e.g. from the eLibrary, on your tolino eReader. For more information and FAQs on this topic, see: https://mytolino.de/faq-gruppe/faq-onleihe

How can I delete an eBook from my library?

You can delete eBooks from your tolino library in the  “My Books” library view by long-tapping on the cover. A pop-up menu opens, which you can use to remove the ebook. There are 2 options available:

Delete from this device:
Remove the book from your tolino eReader to save storage space. You can download the book again from the tolino cloud later. You’ll still see the book cover on your eReader. This option is automatically selected. If necessary, these titles can be downloaded again.

Delete from tolino cloud:
This deletes the book from your tolino book store account and from all of your devices. You will no longer be able to see this book cover on your tolino eReader, in any tolino apps or the webreader. If you accidentally delete a book from your library, please contact your tolino book store’s customer service team.

Remove all downloads:
In your  “My Books” library, tap on the 3 small dots in the top right corner of the overview and select the “Manage Books” option. Here, you can remove selected content using the “Remove” option. If you want to remove all of the books in one go, tap the 3 small dots in the top right corner again and click “Select all”. This selects all the items in your library, which you can then remove in one go. Content can be downloaded from the cloud at a later date as required.

You can also delete all of the books in your library using the option “Manage storage space”.

Can I look up or translate words from an eBook?

To translate or look up individual words in an eBook, simply tap and hold the word you want to look up. You will then see the translation and look-up function in the context menu. When you do this for the first time, you will be asked to download a dictionary. For example, you might select a French-German or English-German dictionary, or any other from our ever-increasing number of dictionaries

How can I read eBooks and texts on other devices (synchronization)?

You can log in to up to five devices with your user account. You can also synchronize your reading statuses between registered devices. The tolino eReader will do this automatically for you when you close an eBook on your tolino eReader. Please note that an internet connection must be available on both end devices for automatic synchronization to be successful. Synchronization can also be initiated manually at any time. Simply tap the circle icon with the arrow in the right-hand corner of your “My books” view or on your homescreen. You will still need to make sure that your device is connected to an active internet connection.

How do I organize my eBooks into collections?

Books can be organized into a list or “collection” on your tolino eReader.

You could create a collection of books by your favorite author or a favorite genre or topic, for example. Collections allow you to find eBooks you have grouped together. The collections you have created will also be displayed in tolino apps and the webreader.


Create a collection:

To create a collection,  tap “My Books” on your homescreen, then tap “Collections”. To create a collection, simply tap on the 3 dots in the top right corner and select “New collection”. Next, give your collection a name. You can then select the books you want to add to this collection.
Add or remove books from your collection:

From your homescreen , tap “My Books” and go to the “Collections” tab. To edit a collection, tap and hold the name of the collection. A new menu will open where you can select “Edit”, and there are also other options available from this menu.

To add a book, tap “Add books”. You will see all available books in your library. Use the plus sign  to add a book to your collection. To remove a book, uncheck the  tick next to the title.

Rename or delete a collection

On your homescreen , tap “My Books” and go to the “Collections” tab. Press and hold the name of the collection you wish to edit. A new menu will open with the options “Rename” or “Delete”.

Tip:
Use our sorting features:

  • Collection name
  • Number of books
  • Creation date

to adjust the order your collections are displayed in.

How can I navigate while reading my eBook and how do I adjust my reading settings?

Navigation:
Scroll: On all tolino devices, you can scroll by simply tapping on the right or left of the screen.

Skip chapters/pages:

While reading, tap the center of the screen to open the reading menu. Drag the circle icon  in the navigation bar to the left or right to skim through the entire book. You can also go directly to the table of contents  to select individual chapters.

Reading settings:

You can adjust the custom settings on your tolino eReader while reading, such as the font, text size, page margins, line spacing, text alignment and brightness. To do this, open the reading menu by tapping the middle of the screen.

Customize your text settings:

In the reading menu, tap the AA icon. From here you can adjust the font, text size, line spacing, page margins, and text alignment. In advanced settings, you can also adjust the font thickness.

Adjust screen brightness:

To adjust your screen brightness, tap the sun icon  in the reading menu. You can use the Smart Light function to adjust the color temperature of your screen. Colors range from orange candlelight for nighttime reading, to white sunlight for daytime reading.

In the settings menu,  you can adjust additional settings, for example you can display your reading progress and make adjustments to navigation, etc.

Can I read eBooks I have purchased without an internet connection?

Yes, reading an eBook without an active internet connection is simple as long as you have downloaded the book to your tolino eReader.

To do this, go to  “My Books”. If a book has not yet been downloaded, you will see the download symbol on the book cover.  The word “Download” also appears in list view. Tap on the marked title in your tolino library to start downloading. The book will then be downloaded to your tolino eReader and will be saved locally so you can start reading it straightaway.