How can I download eBooks I have purchased to my tolino? If you haven’t downloaded your book, you will see a download icon on the book cover on your tolino homepage. To download, simply tap the download icon. The desired title will then be saved to your tolino eReader. You can also download a book in your library under “My Books”. In this menu, you will see the same download icon on the book cover. The word “Download” also appears in the list view. Tap on the marked title in the tolino library to start downloading.
Your homescreen at a glance Upper menu bar: Time Family Sharing Brightness WiFi status Battery status Synchronization Search The top third of your homescreen: The last 4 books you opened are displayed here. The middle third of your homescreen: Looking to go on a new literary adventure? Browse your personal recommendations here. The bottom third of your homescreen: Discover more exciting books in your tolino book store. You can also access your reading settings here. The bottom menu bar: Home My books Shop More (main menu)
How do I log in to my book store from my tolino eReader? First, connect to your WiFi network. Then tap “Register now” or open the main menu from the homepage of your tolino eReader by tapping the icon “More” and selecting “Settings”. Next, tap “Accounts” and select the option “Register now”. You will be redirected to your tolino book store login page where you need to enter your username and password.Please note: If you purchased your tolino eReader from a tolino book store, it will default to the book store’s own shop. If you hold an account with another tolino Allianz book store, you can easily combine the tolino libraries from both shops using the tolino library link
How do I connect my tolino eReader to the web? Connect your tolino eReader to the internet free of charge via a wireless network (WLAN) or use one of the numerous hotspots provided by Deutsche Telekom AG. Connect to WiFi: From the top menu bar, tap the icon and turn on your WiFi connection. Once you have turned your WiFi on, your tolino eReader will recognize any available wireless networks in your area. Next, tap on your preferred network to select it. If the chosen network is encrypted with a password, a dialog box will appear. Enter the correct password using this box. Once you have confirmed your password by tapping “Connect”, your tolino eReader will connect to the web via WiFi. When you are successfully connected to the new WiFi network, it will be added to your list of recognized networks. If your WLAN network is not displayed in the list of wireless networks, please open the WLAN menu. You can find this under “More”, then “Settings”. Search for a network using the Search option, add a network manually, or manage your saved networks. Connect via HotSpot: If you don’t have access to a WiFi network, use the tolino eReader to connect to one of the numerous Deutsche Telekom AG hotspots in Germany free of charge. These are internet access points that are available in multiple public locations, such as airports, certain ICE trains, and marked telephone booths. An overview of the available Telekom HotSpots can be found here (link missing). Your device will connect automatically as soon as it is near to a hotspot and your WLAN is switched on. Please note: To use Deutsche Telekom’s hotspots free of charge, you must be registered and logged in to your tolino book store. If you are not registered and logged in to your tolino book store and want to surf the internet using your tolino eReader, costs for WLAN usage may increase when you enter your name, address, credit or banking details, for example.
Activating Large Print Mode on Your tolino eReader If you prefer larger text within the screen menus, you can easily activate Large Print Mode in a few simple steps. From the Home screen, tap the “More” menu option. Navigate to the “Settings” menu. Within the “Accessibility” menu, you can adjust the display size and text to 150% or 200%. Upon selecting either option, all descriptions and menu items will immediately be displayed in a larger font size.
What can I do if my eReader has been lost or stolen? Please contact the customer service department of your tolino bookseller. They can block your tolino eReader and your tolino account.
Apple Pencil support in the tolino app The iOS app now supports Apple Pencil. What can I use it for? Apple Pencil lets you highlight text, underline sentences or write notes directly in your book in the tolino iOS app. You can use the tolino app’s mark-up feature and work directly with the Apple Pencil in your eBook while reading it on your iPad. What are the technical requirements to use the Apple Pencil to mark up text? You need iOS version 15 or higher on your iPad to use Apple Pencil in the tolino app. The 1st generation Apple Pencil is supported by 6th to 10th generation iPads. The 2nd generation Apple Pencil is supported by the iPad Air (4th and 5th generation), the iPad Pro 12.9 (3rd to 6th generation), the iPad Pro 11-inch (1st to 4th generation) and the iPad mini (6th generation). The Apple Pencil cannot be used in the tolino app on iPhones. We apologize for any inconvenience. How can I use the Apple Pencil to mark up text in the iOS app? To mark up text with the Apple Pencil, simply open the reading menu by tapping the center of the screen. Then tap the pen icon at the bottom right to open the Apple Pencil tool palette. There you can find different pencil types and colors, as well as the eraser. Please note: The mark-ups will no longer be visible if you change the way the eBook looks by adjusting the font, font size, line spacing or other settings. Instead, a new icon will appear on the right side of the eBook: You can restore the mark-ups and the previous settings by clicking on this icon. The mark-up function can be deactivated by tapping the pen icon at the bottom of the reading menu. What does “mark up” mean? “Mark up” means underlining or highlighting text or creating notes in an eBook in the tolino iOS app by using the Apple Pencil on an iPad or by using your finger on an iPhone. Why can’t I mark up all eBooks? Right now, the function is only available in eBooks where you can change the way text, images and other elements are displayed and where you can adjust the font, font size or line spacing to your personal preferences (also known as “reflowable” content). You cannot mark up eBooks where the design and formatting of text, images and other elements is fixed, such as comics, illustrated children’s books or certain books with sophisticated illustrations, images or pictures. Why can’t I see my mark-ups on all tolino devices? Right now, you can only sync mark-ups created with the Apple Pencil between iOS devices that have the tolino iOS app installed. We are working to make synchronization possible in the tolino webreader and tolino eReaders as well. This function will be gradually rolled out in upcoming versions of the software. Where can I view my mark-ups, and where can I delete them? The mark-ups you create with the Apple Pencil will appear in your eBook’s notes directory, along with notes created using the reading menu’s notes feature. To see them, tap on the center of your screen. Then use the icon at the top of the menu to open the notes directory, where you can delete the mark-ups you created using the Trash icon.
Fixed-layout eBooks in the tolino app and in the tolino webreader What is fixed-layout content? In fixed-layout content, the design and formatting of text, images and other elements has been predefined. They do not automatically adjust to fit the size of the screen or the user’s settings. A fixed layout helps maintain the original look of the content. As a result, it is particularly well suited for publications where visual design and the precise positioning of text, images and other elements are very important. It is used for books with sophisticated illustrations, images or pictures, as well as illustrated children’s books, comics and interactive eBooks. Which settings can I change? The zoom function lets you explore images down to the tiniest detail. It also allows you to look at two pages at once, like in a book or brochure where you can view two pages side by side. Are fixed-layout eBooks suitable for all devices? Right now, fixed layout is only supported in the tolino webreader and in the tolino app (Android and iOS). This feature is expected to become available in tolino eReaders soon. Are there any restrictions associated with fixed-layout eBooks? Because the visual design of fixed-layout eBooks is predefined, you cannot change the way text, images and other elements are positioned. As a result, it is not possible to customize the font, font size or other settings. Due to the file size, they may also take somewhat longer to open.
My tolino eReader is no longer recognized by Adobe Digital Editions. What can I do? The tolino vision 6, shine 4 and epos 3 uses MTP (Media Transfer Protocol) for data exchange via USB. This hast he advantage that you can continue to use your tolino ereader while it is connected to the computer. Due to this technology, your eReader will be recognized as an Android device by your computer and therefore will no longer be supported by the Adobe Digital Editions software. The easiest way to transfer purchased eBooks to your tolino eReader is to add them automatically via tolino cloud. When downloading from tolino cloud, Adobe DRM copy protection will not be active and you do not need to enter an Adobe ID to read these eBooks. If you prefer to transfer already purchased eBooks in PDF and ePUB format via USB, you can simply continue to transfer them locally to the tolino via USB cable. Once your tolino eReader is connected to and recognized by your computer via the included USB cable, you can access the tolino eReader from your computer. You now have the option to exchange files between your computer and your tolino eReader. Please always place your eBooks in the “Books” folder on the tolino eReader hard drive.
Who can I contact if I want to exercise my right to disclosure and deletion according to the new General Data Protection Regulation (GDPR) with regard to my tolino bookstore? For comprehensive information about the processing of your data, please contact your tolino bookstore’s customer service department. Because the tolino website is only a portal and does not involve any separate customer relationships, you can only request information from your tolino bookstore. The customer service staff will provide rapid assistance and, where applicable, the contact details of the respective data protection officer.
